PRIVACY POLICY

This is the full privacy policy for Hello Sunshine Digital Ltd.

The following covers how we collect, process, manage and protect any information that is provided when using this website.

All data captured will be used and held in line with the General Data Protection Regulation 2016/679 (GDPR).

Should you have any questions or concerns about the ways in which your data is used by us, or if you have any questions or concerns regarding any aspect of the following policy, please contact hellosunshinedigital@gmail.com.


Your personal data and how we collect it

Personal data relates to a living individual who can be identified from that data.

Whilst using this website or any services we offer, you may be required to provide some personal data (such as your name, email address, job title or contact number).

Collecting and processing specific, relevant information is a necessary part of us being able to offer you the services and products to help with your business development or dealing with any enquiries or requests you may have.

We will only use your personal information fairly and securely and will never do anything with it (such as sharing with any other party) that you have either not clearly agreed to, or that could be considered irresponsible, or without clear legitimate interest. 

We will only use your personal information for the purposes we state at the point you provide it to us – for example, when you enquire through our website or over the phone to find out about our services and how Hello Sunshine Digital may be able to help you.

We will ensure that any personal information we collect from you will only be used in a way that is relevant, fair, honest, sensitive, responsible and respectful towards your privacy.

We will only share your personal information with our employees, contractors, agents or professional advisors where it is necessary in order to fulfil a valid stated purpose as above and this will be in compliance with The Data Protection Act 2018.

We collect information from visitors to this website through the use of our online enquiry forms, in exchange for our extended downloadable content, via the form on our Contact Us page, and when you email us with an enquiry.

We will send you information according to the preferences you submitted via our online enquiry form.

In addition to the above, we collect information automatically about your visit to our website. 

The information we collect

When you visit our website, we may collect the following types of information via clearly identified forms:

  • Name

  • Email address

  • Demographic information such as postcode, preferences & interests

  • Other information relevant to specific services, surveys & offers

You are free to explore this website without providing any personal information about yourself, please see details about cookies, how they are used, and how they can be disabled in the cookies section below.

What we do with the information once collected

We collect this information to better understand your needs and provide you with a higher quality service that reflects your interests or specific challenges.

Your data may also be stored, managed or processed in any of the following ways:

  • For internal record keeping.

  • To improve our services and user experience across our website.

  • To improve the relevancy of the promotional emails we send out to the email address which you have provided. These emails may regard our services, special offers, or any other relevant information that we think you may find interesting or benefit from.

  • From time to time, we may also use your information to contact you for market research purposes. This may be via email, phone, fax or mail. The information collected may then be used to inform updates and to our website and services.

  • To promote use of our services to you and share promotional and information content with you in accordance with your communication preferences.

  • To send information to you regarding changes to our Customer Terms of Service, Privacy Policy, or other legal agreements.

Disclosures and controls

We will not sell, distribute or lease your personal information to third parties unless you have given your explicit permission, if we are required by law to do so, or if the disclosure is necessary for purposes of national security.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by following the instructions at the bottom of any emails we send you.

If you tell us that you wish this to happen, we may (on rare occasion) use your personal information to send you promotional information about third parties which we think you will find interesting and relevant.

All disclosures will be in compliance of GDPR.

Cookies and how we use them

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may restrict your use of our website to some extent.

To find out more about how we use cookies on our Websites and how to manage your cookie preferences please see our Cookie Policy. And for more information about cookies in general, including how to disable them and what the implications of doing so may be, please go to www.allaboutcookies.org.


Your Personal Information

You have the following data protection rights:

You can request access, correction, updates or deletion of your personal information.

You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Amendments

Our privacy policy may undergo slight changes from time to time. The above policy was last updated in October 2020.